Products and Services
UnityHealth is committed to the development of products and services that deliver improved health, well being and performance within the community.
Our services successfully deliver a set of benefits that are truly:
- Professional - our staff are highly qualified and experienced professionals in a range of integrative education services and programs.
- Complimentary to current client programs - we develop programs and strategies that utilise our depth of resources in information and education technology and that are most appropriate to our client's needs.
- Collaborative - through our alliances with peak medical and complementary medicine bodies and leading research and educational organisations we ensure the highest quality resources are made available to our clients and members at all times.
- Specific to the Individual - our consultants are trained in facilitating the right approach for each group according to their specific circumstances.
- Tailored and Responsive - to our client's objectives. We provide processes and learning techniques that are flexible and supportive of our client's goals.
IMgateway
Gateway of Choice to Integrative Medicine
We define the term 'integrative medicine' as the integration of complementary medicines and therapies with conventional medical practice.
The Integrative Medicine Gateway (IMgateway.net), owned and developed by UnityHealth Pty Ltd, is a unique information resource for general practitioners, health care professionals and students. IMgateway provides up to date, evidence based news and research on complementary medicine and its integration with conventional practice.
By collaboratively working with reputable and independent organisations, IMgateway acts to quickly disseminate quality information and research on integrative medicine. One example of this is our active working partnership with the University of Sydney on an innovative new herb drug interaction database. The database, which is unique in its strengths, is continuously being enhanced and expanded since its launch on IMgateway in November 2009.
Integrative Medicine Databases
UnityHealth is committed to the ongoing development and update if its content and technology database management system. We ensure that our systems are user-friendly, our content is formatted consistently and fully cross referenced for ease of use.
Our editorial team follows a rigorous process to ensure the quality of our information and technology services.
The significant benefit we provide our members is to deliver an online professional repository of Integrative Medicine information which reduces the massive amounts of time spent by practitioners searching, collating and analysing the plethora of information published on the Internet.
We do the searching, filtering and dissemination of the latest evidence based published information, fully cross referenced by
- medical condition
- symptom or sign
- organ or body system
- herb, supplement, drug and nutrient depletions databases
- interactions by drug, herb, or supplements; and
- various treatment options as published in medical journals.
The power of the IMgateway site is the ease of access to information and the speed of accessing the relevant information from one point of reference without linking to multiple Internet sites. You can also use the Site Search, enter a keyword and allow IMgateway to quickly retrieve all relating documents, news, education, events etc.
Content and Information Services
IMgateway's content is developed for the healthcare professional first, in accordance with the rigorous scientific research methodology that meets the highest conventional medical standards.
Our web-based clinical tools enable users to easily find in-depth information on health conditions with all relevant treatment options including medications, surgery, modalities, herbs, and dietary supplements. Each monograph is fully integrated with a complete cross-reference by interactions, depletions and practice guidelines where appropriate. The ability to search our reference material by condition makes it a powerful and indispensable tool that is used over and over again.
IMgateway content is the leading information resource that uniquely incorporates conventional and alternative treatments side-by-side including practical guidelines such as precautions, usage and guidance in finding a practitioner.
Our materials are continuously updated ensuring our users are kept up-to-date with information available.
The World Organisation of Family Doctors has assessed the IMgateway content as appropriate for global use.
Evidence-Based Approach
The IMgateway content provides evidence-based research and information collected from over 3000 industry-standard sources, including over 700 medical journals. Our organisation will collaborate with reputable and accredited organisations to deliver on-going evidence-based information according to internationally accepted guidelines.
The IMgateway editorial standards meet the rigorous demands of doctors, pharmacists and allied health professionals and ensure the credibility and integrity of all of our resources. The editorial process that applies to the development of the Integrative Medicine content includes the collection of initial data from over 3000 industry-standard sources, including over 700 medical journals, based on specifications developed by our advisory board.
Sources include local and international newswires (AP, Lexis-Nexis); government sites (DHS, NIH, FDA and TGA); academic research sites (EurekAlert, MedNews); journals (JAMA, NEJM, Lancet); research databases (Medline, EMBASE); and numerous information feeds from CAM research centres and other organisations The editorial board and content providers for the IMgateway site receive no financial support from pharmaceutical, for-profit research, or manufacturing companies.
iTherapeutics
iTherapeutics has been developed by a team of experts to provide Pharmacy staff an innovative and effective way to update their product knowledge and training. UnityHealth was proud to launch iTherapeutics in September 2008 to Pharmacy Stores across Australia.
Within its first year over 7,000 Pharmacists and Pharmacy Assistants across 3,120 stores were registered users of iTherapeutics. By November 2012, 28,900 members have successfully completed 300,000+ education modules on over 100 different products from 25 participating companies.
The benefits iTherapeutics has delivered to participating companies are numerous but include:
- Rapid dissemination of Product Training using a reputable, independent and cost effective online training portal.
- Accessibility of Product Modules by Pharmacy Staff 24 hours a day, 7 days a week.
- Delivering consistent, high quality product training resulting in increased staff product knowledge & pharmacy sales.
- Electronic tracking of all online activity to enable suppliers to further support pharmacy requirements.
Education Modules
Each product module will generally take 20-25 minutes to complete. The modules contain a broad range of information pertaining to the product and helpful advice Pharmacy staff may wish to share directly with patients/customers. The modules are developed by the product suppliers and contain information that is in accordance with approved TGA claims and indications for that product.
Among the topics covered on iTherapeutics include:
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Testimonials
Here's what two Marketing Managers have to say about their involvement with iTherapeutics:-
"The iTherapeutics website, has proven to be a most effective and efficient means of accessing and educating Pharmacy Assistants and Staff on our product offering. The Training Module system is now entrenched as a vital element of our Brand positioning and recognition, and the Team at UnityHealth have been tremendously supportive in developing and moulding Training Module's that are informative, interactive and enjoyable to undertake. We congratulate them on their professionalism and insight into a medium which is in tune with the needs of us as a manufacturer, and our Retail partners." Phil Lane, Marketing and Sales Manager – Healthcare MG Nutritionals.
"As you know it is very difficult to train pharmacists and pharmacy assistants in their retail stores. There are continual interruptions and you often need your representatives to do 3 or 4 trainings per pharmacy. Invida has been working with UnityHealth using iTherapeutics for 18 months and the results have been very encouraging. We know who has been trained, the results are validated and the reporting system is invaluable. If you are looking for a better way to train the knowledge hungry pharmacy personnel you will go a long way to find a more effective option than UnityHealth." Tony Moore, Marketing Consultant – Invida.
Here's what our members have to say about iTherapeutics:-
"Thanks for the opportunity to learn and have fun at the same time. I like discovering that I really do remember extra points about products when I am talking to customers in the pharmacy. The information is easy to understand and the website is well set out. Thanks again......also for the movie tickets which was a real bonus!" Kerry Ingram, Pharmacy Assistant Stirling Chemmart, SA.
"I really enjoy the flexibility and quality of the programs offered. It is great to find educational modules on so many different products located together. Keep up the great work." Jennifer Kennedy, Pharmacist, Priceline Pharmacy Cairns Central, QLD.
"Excellent way of bringing training to the pharmacy assistant at a time best suited to them. Fantastic links to IMgateway- I'm doing a lot of reading and learning. Thanks very much." Todd Rogers, Pharmacy Assistant, Think Aspley, QLD.
"This website is fantastic, the modules are quick and easy to complete with helpful information, it definitely makes it easier when recommending these items to customers." Laura O?Keefe, Pharmacy Assistant, Mayo's Pharmacy, NSW.